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National Committee for Quality Assurance
Organizations for QI: Stay up to date with NCQA and the latest in health care quality via blogs and podcasts.
Writing SMART Objectives
Tools: The Heart Disease and Stroke Prevention (HDSP) Program Evaluation Guides are a series of evaluation technical assistance tools developed by the Centers for Disease Control and
Prevention (CDC), Division for Heart Disease and Stroke Prevention, to assist in the evaluation of heart disease and stroke prevention activities within states.
The guides are intended to offer guidance, consistent definition of terms, and aid skill building on a wide range of general evaluation topics and selected specific topics. They were developed with the assumption that state health departments have varied experience with program evaluation and a range of resources allocated to program evaluation. In any case, these guides clarify approaches to and methods for evaluation, provide examples specific to the scope and purpose of the state HDSP programs, and recommend resources for additional reading. Some guides will be more applicable to evaluating capacity building activity and others more focused on interventions. Although examples provided in the guides are specific to HDSP programs, the information might also prove valuable to other state health department programs, especially
chronic disease programs.
ProjectManager: How to Create a Team Charter (Example & Template Included)
Business Plans: Just as a project has a charter to define its scope, so too must your team have a charter to put their work in context. Teams need to know the who, what, why, when and how of the project, and a team charter is the perfect way to feed them that information. Once you get buy-in from the team and they know where they stand and how to maneuver through the project, you’re on the road to success.
Building the Business Case for Quality Improvement
Business Plans: This template helps health care leaders and staff arrange their thoughts and document important elements of their organization’s quality improvement initiative; Who should use this: Office managers, directors of nursing, medical directors and other staff leading a quality improvement initiative; How to use this tool: Use the suggested elements on the left to help build your business case on the right.
Commonwealth Fund
Organizations for QI: Online resource with hundreds of blog posts about improving healthcare quality and health equity.
National Quality Forum
Organizations for QI: Library of completed/ongoing projects related to quality. Topics include Health and Well-Being, Person- and Family-Centered Care, Patient Safety, and Health IT.
National Academy of Medicine Action Collaborative on Clinician Well-Being and Resilience
Organizations for QI: A network of organizations committed to reversing trends in clinician burnout. Their three goals are to improve baseline understanding of challenges to clinician well-being, raise visibility of clinician stress and burnout, and elevate evidence-based multidisciplinary solutions that will improve patient care by caring for the caregiver.
Toolkit for Using the AHRQ Quality Indicators
Tools: The Toolkit for Using the Agency for Healthcare Research and Quality’s Quality Indicators (QI Toolkit) is a free and easy-to-use resource for hospitals planning to use the AHRQ Quality Indicators (QIs), including the Patient Safety Indicators (PSIs), to track and improve inpatient quality and patient safety. The QI Toolkit also may serve as a general guide to applying improvement methods in a hospital setting.
AHRQ SHARE Approach
Education – Clinical: The Agency for Healthcare Research and Quality’s SHARE Approach is a five-step process for shared decision-making that includes exploring and comparing the benefits, harms, and risks of each option through meaningful dialogue about what matters most to the patient.