“The overall layout of the framework assisted greatly in walking through the project as though it were an outline. Taking each pillar and elaborating on the designated categories helped identify areas that were completed, needed to be completed, or where there were gaps in the project that were originally not identified. It was helpful to share the framework with those we needed to get on board with the project. They could then visualize the steps and where they played their part. The framework helped have a clear line of communication between the team, it gave a way for us to see where we were at, where we were going, and what the next steps were. We oftentimes could only communicate through email, so the framework gave the basis for what to discuss and kept everyone on the same page.”
– Michelle L. Budzyn, PharmD
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