Best Practices

Alert Triage Workflow for CIED Remote Monitoring Clinics

A standardized, evidence-based framework for managing CIED remote monitoring alerts in outpatient device clinics. Includes a color-coded triage algorithm (RED/YELLOW/GREEN), complete SOP, staff training materials, and interactive metrics dashboard that…

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Remote Alert Guidance

This resource outlines standardized workflows and smartphrase guidance for managing cardiac device alerts, including atrial and ventricular arrhythmias, ICD therapies, lead issues, and battery status. It supports consistent, efficient alert…

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SOP SCD Risk Stratification/ICD-Indications

This SOP provides a concise, guideline-based framework for sudden cardiac death risk stratification and ICD indications across multiple cardiomyopathies, including ischemic and non-ischemic dilated cardiomyopathy, ARVC, HOCM, myotonic dystrophy, and…

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A Systems-Based Quality Improvement Protocol: Preventing Lost-to-Follow-Up in Cardiac Device Patients

There is a need to establish a standardized process for identifying, contacting, and re-engaging cardiac device patients who have become inactive in remote monitoring or clinic follow-up, in order to…

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Reducing Missed Remote Device Monitoring Alerts: A Quality Improvement Playbook

Missed remote monitoring alerts and unclear escalation pathways represent common, preventable system failures in cardiac device programs, particularly in community and hybrid care settings. These gaps can delay clinical response,…

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Device Clinic Resource Page

This resource was developed to improve access to workflows and policies across all locations by providing the Device Clinic with a centralized, easy-to-navigate internal webpage.

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Device Interrogation Workflow

This algorithm is intended to provide a standardized framework for in-clinic and remote follow-up of permanent pacemakers. It supports systematic assessment of patient symptoms, device function, programming optimization, safety surveillance,…

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Cardiac Implantable Electronic Device Competency Document (Allied Health)

This competency document outlines the specific skills, knowledge, and behaviours required of Cardiac Physiologists working with Cardiac Implantable Electronic Devices (CIEDs) in Australia. It serves as a comprehensive tool for…

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MRI Device Surveillance Guidelines

This document outlines a standardized protocol for safely performing MRI scans in patients with cardiac implantable electronic devices (CIEDs), including both MRI-conditional and legacy systems. It details eligibility criteria, device-specific…

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Protocol for Implantable Cardiac Devices in the Setting of MRI

These documents describe an IRB-approved research study and clinical safety workflow that allows patients with pacemakers/ICDs (CIEDs) to undergo clinically indicated MRI with standardized monitoring, device programming, and follow-up, while…

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